All orders are shipped USPS Mail.
By doing so, we have tracking information and your order is insured.
Shipping is charged according to the total amount of your purchase
Once orders are shipped, Rene's Creations is NOT RESPONSIBLE for what happens. It is out of our hands!
We have NO CONTROL over the U.S. Government!
If your order is damaged or lost YOU will need to FILE A CLAIM with the U.S. Post office!
This RARELY occurs, but it does happen on occasion.
Orders are typically shipped within 24 to 48 hours of receiving your order.
However if you order an Item that is a PRE-ORDER, it will be shipped once the item(s) arrives to Rene's Creations, and is in stock.
Turnaround time for you to receive your order is generally about 5-7 days.
You WILL receive an email (if you entered your email when you placed your order, with tracking info, once your order ships!
For inquiries please feel free to text or call us at 281-974-0853.
Should you decide to return your item(s) it is done at the customer's expense.
Please see our Return Policy: https://renescreations.com/pages/return-policy
Thank you for shopping with us!